American Airlines has just released guidelines outlining its new policy on emotional support animals. Tony Spitz has the details. Buzz60
WASHINGTON â€” The Transportation Department announced Wednesday it was seeking comment for drafting rules for dealing with animals flying with passengersÂ on planes.
The proposal asks for comment for 45 days about questions such as:
â™¦Whether to treat psychiatric service animals the same as other service animals, such as for the blind and deaf.Â
â™¦How to distinguish emotional-support animals from other service animals.
â™¦Whether to require emotional-support animals to travel in containersÂ or with a harness or leash.
â™¦Potentially limiting the types of animals qualifying as emotional-support animals.
â™¦Potentially prohibiting airlines from requiring veterinary health forms or immunization records for service animals.
Because of the rulemaking, the department says it will focus enforcement on clear violations of current rules that could affect the largest number of passengers.
The request for comment comes after American, Delta and United airlines revised their policies in recent months to prohibit animals such as reptiles and birds as comfort animals traveling with passengers in the cabin.
The goal of the rulemaking is to ensure that individuals with disabilities can travel with animals they rely on for assistanceÂ while also preventing fraud by travelers bringing along pets under the guise of service animals.
Sara Nelson, president of the Association of Flight Attendants-CWA, which represents 50,000 flight attendants at 20 airlines, urged the department to clarify the regulations for emotional-support animals quicklyÂ to avoid interfering with legitimate service animals for veterans and others with disabilities.
“In recent years, there has been an exponential increase of people claiming the need for emotional support animals in the cabin,â€ť Nelson said. â€śFlight attendants and passengers have been bitten, attackedÂ and inconveniencedÂ by animals who are not properly trained to be in a confined public environment.â€ť
The Americans with Disabilities Act recognized dogs and miniature horses as trained service animals. The Air Carrier Access Act then said service animals could fly in the cabin with passengers, while also opening the door to broader range of emotional-support animals that could travelÂ uncaged to assist passengers with mental-health issues.
Passengers could also bring pets such as dogs or cats in containers that fit in the seating area for a fee. Airlines set their own policies for the fee and the number of animals on a given flight.
But as the variety of animals on flights multiplied, so did complaints. The department received 2,443 complaintsÂ from travelers with service animals on U.S. and foreign airlines in 2016Â and another 2,499 last year.
In recent years, the variety of emotional-support animals exploded to include monkeys, pigs and ducks as emotional-support animals, although airlines didn’t have to accept reptiles, ferrets or rodents.
These comfort animals, which didnâ€™t require specified training, sometimes upset other passengers. Airlines uniformly opposed recognition of emotional-support animals beyond trained service animals.
“The use of unusual species as service animals has also added confusion,” said the 41-page filing requesting comment from James Owens, the department’s deputy general counsel.
Meanwhile, the Psychiatric Service Dog Society asked the department in 2009 to recognize a new classification for psychiatric service animals distinct from comfort animals. The group asked the department to stop allowing airlines to requireÂ documentation and 48 hours’ notice for their animals.Â
Airlines decided to revise their own rules after aÂ Transportation Department panelÂ was unable to reach a regulatory compromise in 2016.
“Recently, a few airlines have begun requiring service animal users to provide information about their animal’s health and behavior as a condition of travel,” the department said.
In January, Delta said its changes came as the airline carried about 250,000 animals last year that were increasingly misbehaving by wandering the cabin, defecating or even biting passengers. A comfort dog bit a passenger in the face while a flight boarded last June.
United’s change in February came after a woman tried to bring a peacock with her on a flight. But United began reviewing its policy in 2017 after noticing a jump in comfort animals on flights to 76,000 from 43,000 the year beforeÂ and â€śa significant increase in onboard incidents.â€ť
Starting July 1, American will require passengers to notify the carrier about a comfort animal 48 hours before a flightÂ and then sign a waiver stating the need for the animal.
In order for an animal to qualify, the passenger must provide a letter from a mental-health professional describing the mental or emotional disability that shows the need for the animalÂ and proof of the professionalâ€™s licensing.
To file a public comment, visitÂ regulations.gov/docket?D=DOT-OST-2018-0068.
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